• Privacy policy .

PRIVACY POLICY

Last updated: 04/12/2025

SANTE SERVICES S.A. (hereinafter “we” or “SASESA”) attaches the utmost importance to respecting your privacy and is committed to processing your personal data in accordance with the applicable legislation on the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter “GDPR”) and the Law of 1 August 2018 on the organisation of the National Commission for Data Protection and the general data protection framework.

SCOPE

This privacy statement explains how we collect and use personal data on our website.

PURPOSES OF DATA COLLECTION AND LEGAL BASES FOR PROCESSING

In general, it is possible to access and browse this website without disclosing personal information or data. However, when you choose certain cookies, when you contact us via our contact form, or when you apply for a job offer on our website, personal data is collected for the following purposes:

Purpose:
Management of requests via the contact form
Legal basis:
Legitimate interest of Santé Services to process requests (Art. 6(1)(f) GDPR)
Performance of pre-contractual measures if the request concerns a quote, an offer, or any relationship preceding a contract (Art. 6(1)(b) GDPR)

Purpose:
Receipt of job applications
Legal basis:
Performance of pre-contractual measures to assess the application (Art. 6(1)(b) GDPR)

Purpose:
Improvement of navigation and services (non-essential cookies)
Legal basis:
Consent (Art. 6(1)(a) GDPR)

WHAT TYPES OF DATA DO WE COLLECT?

The data collected mainly includes:

  • Identification data (e.g. surname, first name);

  • Contact data (e.g. email addresses, phone number);

  • Connection data (e.g. cookies, IP address);

  • Communication language;

  • Any other data contained in your message or provided in support of your application.

COOKIES

Among the data collected are data resulting from the use of cookies. Users of this website acknowledge being informed of the possibility to modify their consent via the settings available in the website banner.

For more information, please consult our cookie management policy.

DATA RECIPIENTS

Your data is processed confidentially and is only shared with third parties when necessary and in compliance with the law. These third parties may include our service providers, particularly in the context of IT subcontracting. In such cases, we ensure that your data remains within the European Union or in countries offering an equivalent level of protection.

DATA RETENTION PERIODS

Data is retained for the period necessary to achieve the purposes for which it was collected and, where applicable, for the duration required by law.

Data collected for information requests is deleted upon the data subject’s request or 1 year after the last contact with that person.

Data collected as part of recruitment (via our website) is processed in accordance with our Recruitment Privacy Notice.

YOUR RIGHTS

In accordance with the law, you have the following rights:

  • The right to information. We hope this notice has answered your questions.

  • The right to free access to your data.

  • The right to rectify your data when it is incorrect or outdated.

  • The right to withdraw your consent at any time.

  • The right to lodge a complaint with the National Commission for Data Protection (CNPD) if you believe that the processing of your data does not comply with the law.

In certain cases and under the conditions set by law, you also have the following rights:

  • The right to request the erasure of your data.

  • The right to request the restriction of the processing of your data.

  • The right to object to the processing of your data on legitimate grounds.

  • The right to data portability for the data you have provided to us (i.e., the right to receive your personal data in a machine-readable format), to the extent that this is technically possible.

For any questions concerning the processing of your data or to exercise your rights, you may contact us:

By email: privacy@santeservices.lu
By post:

SANTE SERVICES SA
9, Rue Edward Steichen
L-2540 Luxembourg

CHANGES TO THE PRIVACY POLICY

In order to comply with applicable regulations, we are committed to updating this privacy notice whenever necessary.